September 27, 2023
Access Bank Customer Care Number
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Access Bank Customer Care Number

As a customer of Access Bank Plc, you might encounter issues or complaints concerning their services at some point. In such situations, the fastest and easiest way to reach their customer care services is vital.

In this article, we will show you how to quickly contact Access Bank customer care services via various platforms.

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Via Mobile Phone Number

Access Bank customer care line or mobile phone is +234 1-2712005-7, +234 1-2802500, 07003000000, and you can also reach them at 01 280 2500.

Although using a phone number can be a bit frustrating, as you might have to wait for a while before your turn, it has been proven to be one of the best methods to reach them.

Via Social Media

You can contact Access Bank customer care via Twitter at @accessbank_help.

They provide 24/7 assistance via their official Twitter handle.

You can also reach them on Facebook via @AccessBankPlc, although it might not be the best option.

Via Email and Live Chat

You can send Access Bank customer care service a message containing your name, complaints, issue, account number to, or via Live chat on their website.

Sending messages via email is quite amazing, but Live chat comes third after using either a phone number or social media platform.

Live chat usually takes about 5 to 20 minutes to resolve your issue.

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Ombudsman Contact Details

If your complaints have not been met to your satisfaction, you can contact the Ombudsman, who provides a free service and investigates complaints that have not been solved by the organization complained against.

You can reach Access Bank’s Ombudsman via email at

Other reasons why you might need to contact Access Bank customer care include transfer failure, BVN checker, card loss, ATM card not working, not receiving sent cash, and other service failures.

Regardless of the reason, you can reach them quickly and easily via any of the methods outlined above.

About Access Bank

Access Bank is a Nigerian multinational commercial bank owned by Access Bank Group.

It is licensed by the Central Bank of Nigeria, the national banking regulator. Access Bank claims that its contact center is a world-class customer interaction center that offers 24/7, real-time information and assistance with your accounts from anywhere in the world.


We hope this article has shown you the different platforms through which you can contact Access Bank customer care services quickly and easily.

Remember, if one method fails, you can always try another until you reach them.

Access Bank is committed to providing top-notch customer service and resolving any complaints or issues that customers may have.

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