How to Block Your GTBank Account: A Step-by-Step Guide
If you suspect that your GTBank account has been compromised, it is crucial to act fast to secure it.
Fortunately, blocking your account is easy, and you can do it in different ways, including using USSD codes, the internet banking platform, mobile app, or visiting a GTBank branch.
In this article, we will show you how to block and unblock your GTBank account using these methods.
Blocking Your GTBank Account
Method 1: Using USSD Code
If you want to block your GTBank account quickly and conveniently, you can use the USSD code *737*51*74#.
1. Dial *737*51*74# using any mobile number registered with GTBank in Nigeria.
2. Provide the phone number linked to your account and your 737 PIN.
3. Your GTBank account will be blocked immediately, and all debit and transfer transactions restricted.
Method 2: Using Internet Banking Platform
Another way to block your GTBank account is by using the bank’s internet banking platform.
1. Visit GTBank’s internet banking platform and log in using your UserID/Account Number/Phone Number/ Email and password.
2. Select the Self-Service Option.
3. Click on the Account Switch off/on Option to disable your GTBank account.
4. Choose the duration for the Account block (‘date from’ and ‘date to’).
5. Input your secret question answer.
6. Click on the submit button.
7. Finally, confirm the Account Block request.
Method 3: Using GTBank Mobile App
The GTBank mobile app is another convenient way to block your account.
1. Download and install the GTBank mobile app on your phone.
2. Log in to the mobile app and choose the account option.
3. Scroll down to the account hotlist request.
4. Select the Account number you want to block.
5. Enter the reason for hotlisting the account.
6. Enter your Account’s secret answer and password/token and click continue and click submit.
Unblocking Your GTBank Account
If you want to unblock your GTBank account, you can do so using any of these methods:
Method 1: Using USSD Code
To unblock your GTBank account using USSD code, follow these steps:
1. Dial *737*11# using the phone number linked to your GTBank account.
2. Input your BVN.
3. Click on 1 to continue.
4. NGN100 (reactivation fee) will be deducted from your GTBank account.
Method 2: Visiting a GTBank Branch
You can also visit any GTBank branch near you to unblock your account.
Here, you’ll need to provide some personal information, including your account number, phone number, and BVN.
Method 3: Contacting GTBank Customer Care
If you prefer to unblock your account by contacting customer care, you can do so by calling GTConnect or the GTBank Contact Care Centre.
Blocking and unblocking your GTBank account is easy, and you can do it using various methods, including USSD codes, internet banking platforms, mobile apps, or visiting a GTBank branch.
If you suspect that your account has been compromised, act fast to secure it by blocking it using any of these methods.