How to Block a Stolen or Lost Airtel SIM Card in Nigeria
Losing your Airtel SIM card can be a frustrating experience, but blocking it can save you from unauthorized usage and potential fraudulent activities. In this article, we will be discussing the steps to block your stolen or lost Airtel SIM card in Nigeria using different methods.
Read Also: How to Link NIN to Airtel Line
Method 1: Blocking an Airtel SIM card via Customer Care
The most validated method of blocking your Airtel SIM card is by contacting the Airtel customer care number. Follow the steps below to achieve this:
Step 1: Dial 121 or 111 using another functional Airtel SIM. This links you up to the customer care for Airtel.
Step 2: The customer care representative would request that you verify the details such as the numbers you last dialed via the Airtel SIM, the last amount you recharged on the SIM, as well as the 11-digit number that is linked with the SIM.
Step 3: After the verification process, the Airtel SIM would be blocked.
If you do not have any Airtel SIM within your reach, you can follow the steps below instead:
Step 1: Dial 0802 150 0111 or 0802 150 0121 via any other carrier network.
Step 2: A customer care representative from Airtel would pick up the call and then ask you to verify the details as regards the phone number, the last amount of recharge made via the lost or stolen SIM, as well as the recently dialed numbers.
Step 3: Once the verification process is over, the Airtel SIM would be blocked.
Method 2: Blocking an Airtel SIM card using the Internet
You can also block your Airtel SIM card using the internet or online means. Follow the steps below to achieve this:
Step 1: Visit the website for Airtel Telecommunications.
Step 2: Log in to the website using your Airtel ID.
Step 3: Click the ‘Help & Support’ icon.
Step 4: Click the ‘SIM blocking’ menu option.
Step 5: You would be asked to present some details like your phone number, the last amount of recharge made via the lost or stolen SIM, and some other details.
Step 6: On verifying the details submitted, the process of your SIM’s deactivation would then commence.
Step 7: After a couple of hours, your Airtel SIM would be blocked.
Method 3: Blocking an Airtel SIM card from Another Phone
If you lost both your SIM and phone, you can still go ahead to block your Airtel SIM card from another phone. Follow the procedures below:
Step 1: Dial 121 or 111 if you are using an Airtel SIM. However, if you are using another carrier network, dial 0802 150 0111 or 0802 150 0121.
Step 2: A customer care representative would request some details like the last recharge fee, your Airtel phone number, and some other details that would prove that you are indeed the owner of the SIM.
Step 3: Once the verification process is over, your Airtel SIM would be deactivated immediately.
Blocking a lost or stolen Airtel SIM card is crucial to avoid any unauthorized usage or fraudulent activities. By following the simple steps provided in this article, you can easily block your Airtel SIM card using any of the methods discussed. Always ensure to provide accurate details during the verification process to avoid any complications.