May 23, 2024
How to block your Zenith Bank account

How to block your Zenith Bank account

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How to Instantly Block Your Zenith Bank Account

Losing your phone or having it stolen can be a frustrating experience, especially if your phone number is linked to your bank account.

In such cases, the first step to take is to block your bank account to prevent unauthorized access to your money and private data.

But do you know how to block your bank account instantly?

Read on to find out.

How To Block Missing Zenith Bank ATM Card

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How to Block Your Bank Account and SIM Card

The first step to take when you lose your phone  is to call the customer care of your mobile network provider and ask them to block your line.

If the banks are in operation, rush immediately to the bank and sort things out with them.

If not, or if a branch of the bank is not available, call your bank’s customer care and provide your bank account details.

Then, log into your online banking and block your ATM. You may also dial the bank code with any available phone and follow the instructions.

If you suspect that fraudsters might be tampering with your account, or your phone or ATM card is stolen, you can block your bank account from debit transactions with a mobile phone.

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Simply dial the zenith bank code on your phone, type in your account number and name, and your account will be instantly blocked from any debit transaction.

How to Block Your Zenith Bank Account

If you are a Zenith Bank account holder in Nigeria and want to block your account without visiting the branch, here’s how to do it with a USSD code:

1. Dial *966*911#.
2. Follow the guideline and enter your account number.
3. Input your USSD PIN and send.
4. Your account is now blocked.

Can I Unblock My Account Later?

Yes, you can unblock your account by visiting any Zenith Bank branch with your correct account details.

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A customer care agent will assist you, and your account will be activated within 24 hours.

Zenith Bank Customer Care Phone Numbers and Live Chat 

What about My ATM Card?

After blocking your account, make sure you report to your nearest bank branch and apply for a new ATM card as soon as you open another account.

Ensure you unlink or disconnect your lost ATM card from all your banking systems by contacting customer care for assistance.

Avoid patronizing numerous POS machines or agents to minimize exposure to your debit card, and try to maintain a few trusted ATM points.

Finally, avoid moving around with your debit card unnecessarily and study how to organize yourself.


Blocking your bank account is an effective way of enhancing the security of your account from unauthorized debit and manipulations, especially if there is suspicion.

In case you have any questions or observations, please use the comment section below.

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