May 14, 2024
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How to Stop Glo Auto-renewal

If you’re a Glo customer in Nigeria or Ghana, you’re probably aware of the convenience of subscribing to auto-renewable call and internet plans. These packages automatically renew themselves at the end of each billing cycle, which means you don’t have to worry about manually renewing them. However, if you’ve subscribed to one of these plans and want to cancel it, you may be wondering how to stop Glo auto-renewal.

Glo, owned by Globacom, is one of the top mobile networks in Nigeria, with millions of subscribers. The company’s mission is to provide telecommunications solutions that make life easier for its customers. In this guide, we’ll walk you through how to cancel auto-renewal on Glo using different methods, including USSD codes, SMS, and online.

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Deactivating auto-renewal on Glo via USSD Code

The USSD code *777# is the universal code you need to manage everything about your Glo line. To stop auto-renewal on Glo, follow these steps:

1. Dial *777# on your phone.
2. Choose the “Data Services” option.
3. Select “Auto-Renewal” and then “Stop Auto-Renewal.”

The prompts will guide you on how to complete the process. The best part is that you don’t need an internet connection to access services using this code, and it works on all device types.

Read: How To Subscribe To Glo Night Plans

Stopping Glo auto-renewal via SMS

If you’ve activated the auto-renewal feature for your subscription and would like to cancel it, here’s what you should do:

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1. On your mobile phone, go to the messaging (SMS) app.
2. Type the word “CANCEL” and send it to 127.

All your subscriptions will no longer be automatically renewed, and you’ll receive a text message confirming the successful opt-out of the auto-renew option. This method works on all handset models and all data plans offered by the Glo mobile network.

Deactivating Glo Auto-Renewal Online

You can also deactivate all your auto-renewable subscriptions by visiting the official Glo website. Follow these steps to complete the process:

1. Go to the Glo website and click “Sign In.”
2. Enter your login details to access your account.
3. Go to the “My Account” menu.
4. Choose to unsubscribe from your subscription package.

Also Check: How to Unsubscribe From MTN Data Plan

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Glo Customer Care Number

If you need to contact the customer desk for further enquiries, use the contact details below:

– Prepaid telephone numbers: 121 (subscribers)/ +2348050020121 (other networks)
– Postpaid telephone numbers: 200 (subscribers)/ +2348050020200 (other networks)
– Email address:
– Instagram: @globacomlimited
– Facebook: @GloWorld

FAQs on How to Stop Glo Auto-Renewal

What is Glo?

Glo is a telecommunications network with millions of subscribers in Nigeria and Ghana. It is owned by Globacom and aims to offer telecom solutions that make life easier.

What is Auto-Renewal on Glo?

Auto-renewal means your plan will be extended for the next period as long as you have enough money in your account. The credit or airtime is automatically deducted for the plan you have subscribed to.

What Is The Code To Cancel Glo Data Auto-Renewal?

The code to cancel data auto-renewal on Glo is *777#. Once you dial this code, follow the prompts to deactivate auto-renewal.


In conclusion, auto-renewal can be a nuisance, but you have the power to stop it on your Glo line. By following the simple method above, you can disable or cancel auto-renewal and have control over your subscription.

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