MTN Nigeria Introduces New Recharge Activation and Data Bundle Codes to Enhance User Experience
MTN Nigeria, one of Nigeria’s leading telecommunication companies, has recently introduced new recharge activation and data bundle codes to improve customer experience.
The company hopes that these codes will help to reduce confusion among customers as they buy airtime or data bundles.
The new recharge activation codes will be *311*, replacing the old code *555*.
In addition, MTN has also introduced a new data bundle code, *312#, that will replace the previous *131# used to activate data bundles.
Announcing the changes, MTN sent statements to over 92 million connected lines.
According to the company, the new codes are aimed at improving the convenience and ease of use for customers.
The statements encouraged customers to start using the new codes and thanked them for choosing MTN.
MTN Nigeria is one of the largest telecommunications companies in Nigeria with a wide community of subscribers across all 36 states.
The company offers a range of tariff plans that cater to different user needs, including those who make frequent calls and those who love to stream videos and music.
For data lovers, the MTN pulse tariff plan is a popular choice.
To use the new MTN recharge code, dial *3551*Credit PIN# on your mobile phone.
However, the recharge pin must be a 10-digit pin for the new code to work.
If the recharge pin contains 12 digits, then customers will need to recharge using the old code (555).
Here’s a step-by-step guide on how to recharge your MTN line using the new recharge code:
1. Go to the Call App on your mobile phone.
2. Dial the new MTN recharge code *3551*Credit PIN#.
3. Check the number of recharge pin on the recharge card before dialing the code.
If the recharge pin is made up of 10 digits, then proceed. If it’s not, use other recharge methods to load the airtime.
In conclusion, MTN Nigeria’s introduction of new recharge activation and data bundle codes is a step towards enhancing customer experience and making it easier for customers to recharge their lines and activate data bundles.
The new codes are expected to provide greater convenience and reduce confusion among customers, which will ultimately improve customer satisfaction.