May 23, 2024
How to Unsubscribe From MTN Data Plan
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MTN is a popular mobile network provider that offers various data plans to its subscribers. Auto-renewal is a feature that allows users to automatically renew their data plans without having to manually re-subscribe every time the data plan expires. However, there may be instances where users want to cancel or opt-out of the auto-renewal feature for various reasons. In this article, we will discuss the different methods to stop auto-renewal on MTN and provide step-by-step instructions for each method.

Importance of Cancelling Auto-Renewal on MTN:

Auto-renewal can be convenient for some users as it ensures uninterrupted data services. However, there are several reasons why users may want to cancel auto-renewal on MTN. Some of the reasons include:

  1. Cost control: Auto-renewal may result in unwanted charges if users forget to unsubscribe from a data plan they no longer need or want to use.
  2. Flexibility: Users may want to switch to a different data plan or network provider and need to cancel the auto-renewal feature to avoid being charged for unwanted data plans.
  3. Data management: Users may prefer to manually renew their data plans to better manage their data usage and avoid unexpected data depletion.
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Methods to Stop Auto-Renewal on MTN

MTN provides multiple methods for users to cancel auto-renewal on their data plans. These methods include:

  1. USSD code
  2. MyMTN app
  3. MyMTN webpage
  4. SMS
  5. Customer Service Unit

Let’s look at each method in detail and provide step-by-step instructions for each:

How To Opt-out MTN Data Plan via USSD Code:

One of the quickest and easiest ways to cancel auto-renewal on MTN is by using USSD codes. Here are the steps:

  1. Dial *131*1# on your mobile phone.
  2. Select the option for ‘Manage my data subscription’ and press ‘Reply’ or ‘Send’.
  3. Choose the data plan that is set for auto-renewal and press ‘Reply’ or ‘Send’.
  4. Select ‘Cancel Auto-Renewal’ and press ‘Reply’ or ‘Send’.
  5. Confirm your cancellation request and press ‘Reply’ or ‘Send’.

Once you follow these steps, the auto-renewal feature will be stopped for the selected data plan.

How to Cancel Auto-Renewal on MTN Via MyMTN App:

The MyMTN app is a convenient way to manage your MTN data plans, including cancelling auto-renewal. Here’s how to do it:

  1. Download the MyMTN app on your mobile device from the Google Play Store or Apple App Store.
  2. Log in to the MyMTN app using your MTN mobile phone number and OTP (One-Time Password) sent to your mobile number.
  3. Once logged in, scroll to ‘My Subscription’ and click on it.
  4. Find the data plan that is set for auto-renewal and click on ‘Toggle off Auto-Renewal’.
  5. Confirm your cancellation request by clicking on ‘Turn Off’.

By following these steps, you will be able to cancel auto-renewal for the selected data plan using the MyMTN app.

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How to Stop Auto-Renewal on MTN Via MyMTN Web:

You can also cancel auto-renewal on MTN by using the MyMTN web platform. Here’s how:

  1. Go to the MyMTN web platform by visiting https://mymtn.com.ng/.
  2. Input your username and password to log in to your MyMTN account.
  3. Enter the phone number associated with your MTN account.
  4. Input the OTP (One-Time Password) numbers that will be sent to your phone number.
  5. Scroll to ‘My Subscription’ and select the data bundle that is set for auto-renewal.
  6. Toggle off the auto-renewal button to cancel the auto-renewal feature.

Once you complete these steps, auto-renewal will be cancelled for the selected data plan on MTN through the MyMTN web platform.

How to Stop Data Auto-Renewal on MTN via SMS:

If you prefer to cancel auto-renewal on MTN through SMS, you can use the following method:

  1. Send ‘NoCODE’ to 131 as an SMS from your MTN mobile phone number.

This will send a cancellation request to MTN, and the auto-renewal feature will be cancelled for the current data plan.

How to Cancel Auto-Renewal on MTN Through Customer Service:

You can also contact the MTN Customer Service Unit to request the cancellation of auto-renewal. Here’s how:

  1. Dial 180 using your MTN mobile phone.
  2. Wait for about 3 seconds and press ‘2’ for ‘Data Service’.
  3. After about 3 seconds, press ‘9’ for ‘More options’.
  4. In the next 3 seconds, press ‘6’ for ‘Subscription cancellation’.
  5. Then press ‘0’ to transfer to a customer care agent online.
  6. Place your request for cancellation of auto-renewal for your data plan.

The customer care agent will assist you in cancelling the auto-renewal feature for the selected data plan on MTN.

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How to Stop Daily Auto-Renewal on MTN:

If you want to cancel auto-renewal for a daily data plan on MTN, you can follow these steps:

  1. Dial 1311# on your MTN mobile phone.
  2. Select the option for ‘Manage my data subscription’ and press ‘Reply’ or ‘Send’.
  3. Choose the daily data plan that is set for auto-renewal and press ‘Reply’ or ‘Send’.
  4. Select ‘Cancel Auto-Renewal’ and press ‘Reply’ or ‘Send’.
  5. Confirm your cancellation request and press ‘Reply’ or ‘Send’.

By following these steps, the auto-renewal feature will be cancelled for the daily data plan on MTN.

Please note that the exact steps and options may vary depending on your location and MTN service offerings. It’s always best to double-check with MTN customer service or refer to the latest information on the MTN website or mobile app for the most accurate and up-to-date instructions on how to cancel auto-renewal for your specific data plan.

List of MTN Data Plans and Codes to Cancel Auto-Renewal:

  • 25MB daily data plan: Send NO114 to 131
  • 75MB daily data plan: Send NO114 to 131
  • 1GB daily data plan: Send NO155 to 131
  • 200MB for 2 days: Send NO113 to 131
  • 2GB for 2 days: Send NO154 to 131
  • 350MB for 7 days: Send NO103 to 131
  • 1.5GB for 30 days: Send NO106 to 131
  • 2GB for 30 days: Send NO130 to 131
  • 3GB for 30 days: Send NO109 to 131
  • 3.5GB for 30 days: Send NO110 to 131
  • 6.5GB for 30 days: Send NO107 to 131

How to Stop Auto-Renewal on MTN Social Bundle:

  • Facebook’s daily data plan: Send STOPFBD to 131
  • WhatsApp’s daily data plan: Send STOPWAD to 131
  • 2GB daily data plan: Send STOP2GOD to 131
  • Instagram’s daily plan: Send STOPINSD to 131
  • Eskimi daily data plan: Send STOPESKD to 131
  • WeChat’s daily data plan: Send STOPWCD to 131
  • Facebook’s monthly data plan: Send STOPFBM to 131
  • WhatsApp’s monthly data plan: Send STOPWAM to 131
  • 2GB monthly data plan: Send STOP2GOM to 131
  • Instagram’s monthly plan: Send STOPINSM to 131
  • Eskimi monthly plan: Send STOPESKM to 131
  • WeChat monthly plan: Send STOPWCM to 131

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