Zenith Bank Customer Care Phone Number Live Chat And Email Address
Zenith Bank is one of the most popular financial institutions in Nigeria and West Africa, with millions of customers carrying out transactions on a daily basis.
However, even with its excellent services, customers may encounter certain challenges that require quick resolution.
Thankfully, you don’t have to visit the bank to resolve such issues.
Zenith Bank’s online customer service offers a convenient solution to your banking problems.
In this article, we will explore the various ways to quickly resolve any banking issues you may have with Zenith Bank’s customer service.
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Zenith Bank’s Online Customer Service
With Zenith Bank’s online customer service, you can resolve a variety of problems that include general enquiries, ATM/POS issues, account and online service, account balance enquiries, request for an ATM card, ATM card blocking, cheque book requests, stop or confirm cheque orders, account statement requests via email, information on branch/ATM locations, and more.
Zenith Bank Customer Care Phone Numbers
If you encounter an issue with your Zenith Bank account, the institution provides several helplines for you to call, depending on the exact issue.
Make sure to call the specific helpline dedicated to your particular problem, as this will ensure you receive quick support.
For general enquiries, call 234-1-2787000, 2927000, 4647000, or 0700ZENITHBANK.
If you have questions about your current/savings/fixed deposit account or other accounts, call +234-1-2787000, 2927000, 4647000, or 0700ZENITHBANK.
For questions about your internet banking account, call 234-1-2787000 or 2788000.
If you have questions about your card (MasterCard, Vpay, VisaCard, and any other type of card), call 234-01-2781740, 2782273, or the hotline at 0700 ZENITHBANK.
For questions about corporate internet banking, call 234-1-2781543, 2782734, 2784056, 2781588, 2781555, 2781568, or 2787000.
If you have questions about Zenith Registrars Limited, call 234-1-2708930-4.
For questions about e-products and services, call 234-1-2787000, 2927000, 4647000, or 0700ZENITHBANK.
For questions about the Zenith Insurance Company, call 234-1-2783411, 2783421, 2701004-5, or 4613704.
Please note that these lines are not toll-free, meaning that you have to pay for every minute you spend on the calls.
However, some network providers have high call rates, which can be a huge limitation when using the helplines.
Zenith Bank Customer Care Email Addresses
Alternatively, you can forward your complaints, enquiries, or requests to Zenith Bank’s dedicated email addresses for a wide range of problems.
For general enquiries, send an email to zenithdirect@zenithbank.com.
For questions about your current/savings/fixed deposit account or other accounts, send an email to customerservice@zenithbank.com.
If you have questions about your internet banking account, send an email to zenithdirect@zenithbank.com.
For questions about your card (MasterCard, Vpay, VisaCard, and any other type of card), send an email to cardservices@zenithbank.com.
For questions about corporate internet banking, send an email to eproductsupport@zenithbank.com.
E-Business Support
For inquiries about Zenith Bank’s e-products and services, you can reach out to them via email at ebusiness@zenithbank.com.
This email address is specifically for support related to e-business and electronic transactions.
Zenith Insurance Company Support
If you have questions about Zenith Insurance Company, you can send an email to info@zenithinsurancecoy.com. This email address is specifically for support related to the insurance company.
Live Chat Support
Perhaps the most convenient option for customers who require support is Zenith Bank’s Live Chat feature.
To access this feature, simply visit their official website and click on the chat button at the bottom-right corner of the screen.
Type in your message and within a few minutes, you’ll receive a reply from a Zenith Bank customer care representative.
Why Live Chat Support is the Best Option
As mentioned earlier, the Live Chat feature is the most convenient option for customers.
Not only is it faster than email support, but it’s also cheaper than calling customer care.
Additionally, the Live Chat feature allows customers to multitask while they wait for a response – they can continue working on other tasks while waiting for the customer care representative to reply.
In conclusion, Zenith Bank offers various channels for customers to contact them for support.
Whether it’s email support or the Live Chat feature, they have made sure that their customers can easily reach out to them for assistance.
As a corporate internet banking customer, it’s important to know these channels so that you can receive the support you need in a timely and efficient manner.
